Revival Space ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (revivalspace.co.za) and interact with us. This policy complies with the Protection of Personal Information Act, No. 4 of 2013 (POPIA) of South Africa.
1. Responsible Party
Revival Space is the "Responsible Party" for the processing of your personal information collected through this website and during our business relations.
- Registered Business Name: Revival Space
- Operating Location: Pretoria East, Gauteng, South Africa
- Email Contact: info@revivalspace.co.za
2. Personal Information We Collect
We collect personal information that you voluntarily provide to us when you fill out our contact form, request a quote, submit drawings or blueprints, or communicate with us directly. This information may include:
- Identity Information: Name, surname, firm/practice name, or business entity name.
- Contact Information: Email address, mobile telephone number.
- Project Details: Physical address/estate where project work is requested (Pretoria East, Centurion, Midrand, Sandton, or broader Gauteng), project drawings, scope of custom kitchens, built-in wardrobes, bespoke joinery, decking, or saunas, and any additional message content.
3. Purpose of Processing Personal Information
In terms of Section 9 of POPIA, personal information must be collected for a specific, explicitly defined, and lawful purpose. We process your information to:
- Respond to consultations and inquiries submitted via our contact forms.
- Review architectural drawings, conduct site assessments, and draft accurate timber scope estimates.
- Execute subcontracting agreements for architects, interior designers, property developers, and homeowners.
- Maintain client communication and project milestones.
- Comply with South African tax (SARS), legal, and regulatory duties.
4. Disclosure of Personal Information
We respect your privacy and will never sell or rent your personal information. We may share your information only under the following circumstances:
- Installers and Hardware Partners: We may share necessary delivery and site contact details with certified installation craftsmen or hardware suppliers (e.g. PG Bison, Häfele, Blum) strictly to fulfil project deliverables.
- Legal Obligations: If required by law, subpoena, or regulation to protect our legal rights.
5. Security of Your Information
We implement appropriate, reasonable technical and organizational security measures to secure the integrity and confidentiality of personal information, in terms of Section 19 of POPIA. This includes SSL encryption on our website, secure cloud storage for databases, and restricted access to personal data to authorized employees and contractors only.
6. Your Legal Rights (POPIA)
As a data subject in South Africa, you have the right to:
- Request access to the personal information we hold about you.
- Request that we correct, update, or delete inaccurate or outdated personal information.
- Object to the processing of your personal information for direct marketing.
- Submit a complaint to the Information Regulator of South Africa if you believe we have violated your rights under POPIA.
7. Cookies and Technical Data
Our website utilizes standard technical analytics cookies (such as Cloudflare Zaraz) to monitor web traffic patterns, load speed, and site functionality. This data is aggregated and does not identify you personally. You can configure your web browser to disable cookies if preferred.
8. Contact Information
For any questions about this Privacy Policy, or to exercise your rights under POPIA, please contact us at:
Revival Space
Email: info@revivalspace.co.za
Phone: +27 63 640 2786
